ACCESO CLIENTES

FAQ

Product care

How do I look alter the cord of my tool Sculp by?
When your tool has cooled, fold the cord in the same way it was in the original packaging. Try to avoid winding it around your hand or the body of the tool, or hanging your tool by its cord can damage your electrical tool.
Please remember that Sculp tools are electric appliances, so you need to make a wise and safe use of them.

How I do clean my Sculp By Straightener?
Wipe your styler with a damp, clean cloth to remove any excess products.

PRODUCT CARE
Warning

Remember, Sulp By tools are electric appliances and when they are working achieve very high temperatures, therefore recommended:

  • Do not use the device if it is defective or the cord is damaged. If the device is not working properly, please firstly check the plug and then check that the main electric supply is switched on. Do not tamper with it. For any repairs, please contact the technical service centre authorised by the manufacturer or its agent.
  • Always allow the Sculp By tool to cool before storing. When the tool has cooled, fold the supply cord in the same way as it was first delivered in its packaging. Do not wind it around your hand or the body of the tool and your tool will deliver the results every time.
  • NEVER use the device in water or other liquids. NEVER use the device near a bath tub, shower, containers full of water, or any other damp place. Never use it with bare feet or when hands and feet are wet.
  • Always place it so that the appliance can not fall in anyway in water or other liquid. If the appliance falls in water or other liquid, DO NOT TAKE IT, unplug it immediately.
  • Use styling aids and spray products away from the iron. Never spray directly onto the styler.
  • Do not allow the hot tool parts  to touch textiles, plastic materials, or heat-sensitive surfaces. Always ensure that the hot plates ( straightener) or hot tool part (hair dryer) do not come into contact with the supply cord: this could melt away the insulation and risk electrocution.
  • Do not put anything in the apertures of the Sculp By appliance, it could lead to an electrical discharge.
  • When you use the Scul By straightener, therefore recommended:
    • When the styler is not in use, always lay it on a flat heat-resistant surface. Never hang the styler Sculp By  by its cable.
    • Never touch the plates when they are hot. Always allow the plates to cool before storing. Before carrying out any cleaning or maintenance, please make sure the device is unplugged and has cooled down. Be always very careful not to burn yourself when styling.
    • In order to use it, please put DRY hair between the two plates, press the handle closing the straightener, and then slide it down towards the end of the hair.
  • When you use the Scul By hair dryer, therefore recommended:
    • NEVER use your dryer without rear filter.
    • To preserve effectiveness and prolong  the dryer´s life , wipe filter regularly.
  • Always switch your Sculp By  appliance  off and unplug it after use. Never leave the Sulp By tool unattended.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instructions concerning the use of the appliance by a person responsible for their safety.
  • Only use the appliance for the use that we describe here. It can be dangerous to use the accessories which are not sold or recommended by the manufacturer.
Online official shop Sculp by Proffessional, professional hair products Carobels Cosmetics - Empresa proveedora de productos de profesionales peluquería y cosmética